Always Available Emergency Technical Help

Emergency Support

General

By selecting the I Agree option during registration for our services or modules, you confirm your acceptance of our Terms of Service and agree to comply with them until you unsubscribe. Where applicable, customers agree to provide sufficient details and necessary access to their services, policies, and systems to enable us to deliver support effectively. webtech.support is not responsible for hardware-related issues, data center power failures, downtime, or service interruptions caused by the server or infrastructure provider.

Limitation of Liability

In no event shall webtech.support be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or other intangible losses. This applies to any issues arising from the use or inability to use our services, or from content obtained through them, even if we have been advised of the possibility of such damages. These limitations are a fundamental part of the agreement between you and webtech.support.

Trial Support

webtech.support provides trial support for one basic issue only. We reserve the right to determine which issues qualify as basic during the trial period. Customers are encouraged to use the trial before purchasing a full service. Please note that services involving one-time setup or installation fees are non-refundable. We recommend reviewing plan details carefully before purchase.

Billing

All accounts with webtech.support operate on a pre-pay basis. Customers are responsible for notifying us of any changes to their credit card details, expiration dates, or PayPal email address. Credit card payments are billed monthly. If a payment is declined, you will have seven days to complete the payment; after this period, services may be suspended until payment is received. Any account initiating a chargeback will incur an additional chargeback fee.

Cancellation Policy

All webtech.support accounts operate on a pre-payment basis. Customers must notify us of any changes to their credit card type, expiration date, or PayPal email address. Credit cards are billed monthly. If a payment is declined, you will have seven days to complete the payment; after that, your account may be placed on hold until payment is received. Any account initiating a chargeback will incur an additional $30 chargeback fee.

Testimonials

Our server management plan has been exceptional. Proactive monitoring, fast issue resolution, and expert support keep our servers secure, optimized, and running smoothly with zero stress for our team.

Reliable, fast, and always supportive — their server management plan truly transformed our operations. Uptime is outstanding, issues are resolved quickly, and support is consistently professional. Highly recommended for dependable server management solutions.

Ajit Singh
Founder & CEO
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Dependable, fast, and consistently supportive — their server management plan elevated our operations. Excellent uptime, rapid issue resolution, and professional support make them highly recommended.

Mandar Nagrale

Development
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Excellent uptime and unbeatable customer service. I highly recommend them for any hosting needs. Affordable, secure, and easy to manage. Perfect for both beginners and pros

Uday Thakur

Digital Marketing
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Reliable, fast, and incredibly supportive — their server management plan stands out for exceptional support. Issues are resolved quickly, uptime remains excellent, and the support team is always professional and responsive.

Kunal Sawant

Support

Get Answers to Hosting Questions

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Yes. Your server login information is kept strictly confidential, securely stored, and accessed only by authorized professionals following strong security and privacy practices.

Yes. You can manage multiple servers under a single plan, depending on the plan’s scope, resources, and customization options available.

Yes. You can upgrade your Linux server management plan anytime to access additional resources, advanced features, and higher support levels as your needs grow.

No. Our server management plans are flexible with no mandatory long-term commitment, allowing you to scale or cancel as needed.

Yes. Your server is proactively monitored, maintained, and optimized 24/7 to prevent issues, ensure security, and maintain peak performance.